We’ll coordinate with the factory on how to resolve any identified issues
How does the product inspection process work?
Submit a request — we’ll carry out the inspection, prepare a detailed photo and video report, and coordinate the corrective actions with the factory.
We analyze your request
You fill out a form describing the product and inspection requirements. If needed, we’ll help you prepare the technical specification and provide consultation on organizing the inspection.
We arrange the inspection directly with the factory
Our technical specialist contacts the manufacturer to confirm the date, location, and inspection details, as well as verify that the products will be ready for inspection according to your technical specifications.
If needed, we purchase the required testing equipment in advance. On the scheduled date, our specialist visits the factory and conducts the inspection according to your technical requirements. We prepare a detailed report with photo and video evidence and can arrange a live video call so you can see the goods in real time.
We agree with the manufacturer on deadlines and corrective measures for any identified issues. We request photo or video proof of the corrections, or, if necessary, arrange a follow-up inspection in coordination with you.
We deliver a comprehensive written report with photo and video evidence. If needed, we coordinate the plan and date for a follow-up inspection to confirm that all issues have been corrected.
Our independent inspection provides an unbiased quality assessment before shipment. You’ll receive photos, videos, and a detailed report on the actual condition of the goods, helping you make informed shipping decisions based on verified data.
Save both time and money
Our inspection helps detect problems before import, saving you time on disputes and money on returns — so you pay only for products that meet your quality standards.
Our Expertise
Proven experience in sourcing and shipping everything from industrial equipment and electronics to furniture and textiles
Leave your contacts and we’ll get back to you with answers and solutions.
+7 914 966 49 26 trade@cn-open.com
Shenzhen, China
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Why companies trust us with product quality inspections in China?
We manage risks, protect our clients’ interests, and make manufacturing in China transparent and fully under control
Speed and efficiency
Thanks to our inspectors being located in different cities across China, we can quickly organize inspections. We are ready to visit the factory or warehouse on short notice — minimizing your time costs and helping you avoid shipment delays
1
Expertise and professionalism
Our specialists have in-depth knowledge and many years of experience working with a wide range of product categories. This allows us to accurately assess product quality, identify hidden defects, and provide professional on-site expertise and support
2
Independent expertise
Our company acts solely in the client’s best interest. We are fully independent from suppliers and not influenced by commercial affiliations. This guarantees an unbiased evaluation and accurate, trustworthy inspection reports
3
Detailed report
Following the inspection, we provide a comprehensive photo and video report, including a detailed assessment of product condition, packaging, and equipment. This report helps you make well-grounded decisions and proceed safely, without unnecessary risks
4
Market-based pricing
The cost of the service depends on several factors — the complexity and volume of the product, actual transportation and accommodation expenses, the inspector’s qualifications, and the technical requirements of your inspection. We take all these aspects into account to provide you with a fair and competitive offer